Privacy Policy

PRIVACY POLICY

Effective date: 20/07/2026

1. Data Controller Information

Data Controller: VeroSocial
Contact email: info@verosocial.it

2. Introduction

This Privacy Policy describes how VeroSocial collects, uses, and protects the personal data of users who use the verosocial.it platform. By using the Service, users agree to the collection and use of information in accordance with this Privacy Policy.

3. Definitions

  • Service: the VeroSocial social platform available at verosocial.it.

  • Personal Data: any information relating to an identified or identifiable natural person.

  • User: the individual who uses the Service.

  • Cookies: small files stored on the user's device.

4. Personal Data We Collect

4.1 Account and Profile Data

During registration and use of the Service, we collect: username, email address, password protected through secure hashing procedures, date of birth, gender, profile photo, biography, and any other information voluntarily provided by the user in their profile.

4.2 Published Content

We collect and store all content that users publish on the platform, including posts, photos, videos, comments, articles, notes, and any other shared content. Some content may be visible to other users depending on the privacy settings selected by the user.

4.3 Friends, Interactions, and Social Activity

We collect data related to user connections (friend lists), interactions (likes, comments, shares), followers, reports, and any other social activity performed within the platform.

4.4 Messages, Live Streams, and Video Calls

We may process the data necessary to provide features such as private messages, live streams, and video calls on the platform. The management of communications and content is carried out according to available features, user privacy settings, and the security and operational requirements of the Service.

4.5 Marketplace, Payments, and Additional Services

For the marketplace section and payments made through the VeroSocial internal system, we collect the data necessary to manage transactions, including shipping information, billing details, and payment-related information. Financial data is used exclusively to complete transactions requested by users and to comply with tax and accounting obligations.

4.6 Technical Data and Cookies

We automatically collect: IP address, browser type, operating system, device identifiers, pages visited, and browsing time. We use technical cookies necessary for the operation of the platform, preference cookies, and, with user consent, analytics and advertising cookies.

5. How We Use Data

The collected data is used to:

  • Provide and manage all platform features, including profiles, friends, messages, videos, live streams, video calls, marketplace, groups, pages, events, multimedia content, monetization, levels, and verification.

  • Personalize the user experience and display relevant content.

  • Send notifications requested by the user (messages, follows, comments, invitations).

  • Ensure platform security, prevent abuse, and enforce the Terms of Service.

  • Comply with legal obligations and respond to requests from competent authorities.

  • Improve the Service through aggregated statistical analysis.

6. Legal Basis for Processing (GDPR)

The processing of personal data is based on:

  • Contract performance: for account management and providing platform features.

  • Consent: for optional cookies, marketing notifications, and processing activities that require consent.

  • Legal obligation: to comply with tax, accounting, or legal requirements and requests from authorities.

  • Legitimate interest: to ensure platform security and improve the Service.

7. Data Retention

Personal data is retained for the period necessary to provide the Service and while the user's account remains active.

After account deletion, the profile and associated personal data are removed immediately, except for information that must be retained for legal, tax, accounting obligations, or to protect VeroSocial's rights.

Data related to financial transactions and tax documentation may be retained for the period required by applicable laws.

8. Data Transfer

Data is primarily processed within the European Economic Area (EEA). In the event of transfers to non-EU countries, VeroSocial applies the safeguards required by the GDPR, including Standard Contractual Clauses.

9. Data Sharing with Third Parties

VeroSocial does not sell users' personal data to third parties. Data may only be shared with:

  • Technical providers used for the operation of the platform, such as hosting and server infrastructure providers, which operate according to appropriate security and data protection standards.

  • Competent authorities when required by a valid legal request.

  • Other platform users according to the privacy settings selected by the user.

10. Data Security

VeroSocial adopts appropriate technical and organizational security measures to protect personal data from unauthorized access, loss, destruction, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

11. User Rights Under the GDPR

Users have the right to:

  • Access their personal data.

  • Correct inaccurate or incomplete data.

  • Delete their personal data (right to erasure).

  • Restrict processing in specific circumstances.

  • Receive their data in a structured and portable format.

  • Object to processing for direct marketing purposes.

  • Withdraw consent at any time, without affecting the lawfulness of previous processing.

  • Lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali) if they believe their data has been processed in violation of applicable regulations.

To exercise these rights, users can contact: info@verosocial.it. VeroSocial will respond within 30 days.

12. Account, Content, and Deletion

Users can delete their account at any time through their profile settings. Account deletion results in the immediate removal of the profile and associated personal data, except for information that must be retained for legal, tax obligations, or the protection of VeroSocial's rights.

Some content published in interactions with other users may be anonymized rather than completely removed in order to preserve the proper functioning of the platform.

13. Users Under 13 Years of Age

VeroSocial is not intended for users under 13 years of age. We do not knowingly collect personal data from children under 13. If we become aware that we have collected data from a child without the required authorization, we will proceed with immediate deletion.

VeroSocial is intended for users who are at least 13 years old. Minor users must use the platform in accordance with applicable laws and regulations.

14. Cookies

VeroSocial uses:

  • Technical cookies: necessary for the operation of the platform.

  • Preference cookies: used to remember user settings (e.g., language, theme).

  • Analytics cookies: used with user consent to understand platform usage.

  • Advertising cookies: used with user consent to display relevant advertisements.

Users can manage cookie preferences through the cookie banner shown on first access or through browser settings.

15. Changes to This Privacy Policy

VeroSocial reserves the right to update this Privacy Policy at any time. In case of significant changes, users will be informed via email or through a notification on the platform.

16. Contact

For any questions, requests, or to exercise rights related to this Privacy Policy:

Email: info@verosocial.it

© 2026 Verosocial